When a booking is confirmed and after confirmation, a booking is canceled we proceed with the following cancellation policy:
When you are unlucky and have 1 or more no windy days (with the judgment of KCZ, can’t go out on a big board with a big kite)
We refund with the following 3 options:
Rental example: you rent 7 days and can kite only 4, we refund you 50% of the difference. So the price of 7 days minus the price of 4 days x 50% (290-200=90 x 50% = 45€)
Lesson example: You booked a beginner semi-private course and did 6 hours instead of the 9, we refund you 50% of the price minus the price for 6 hours (320–230 = 90 x50% = 45€).